Tucson Real Estate Market Statistics - August 2007 Night Viewing at Kitt Peak Observatory
Sep 18

listing presentations and fiduciary duties I’ve been spending some time lately renewing my presentations for Buyers and Sellers.  I’m a short-and-sweet presentation type of gal.  My listing presentation, without discussing pricing, is about 8-10 minutes.  There’s a brief introduction, a rundown of the plan and the why of the plan, and then my accountability systems.  I’m pretty sure no one wants to hear me blather on and on for half an hour about marketing or my company or my personal achievements.

Anyway. 

I scored a free copy of this book at the Inman Connect event in San Francisco, and there’s a chapter about fiduciary versus “functionary” tasks as an agent.  Functionary tasks would be things like taking photos, making flyers, things that don’t require a fiduciary relationship.  In the online world where information is so freely available, my value as an agent becomes more about interpretation and knowledge and expertise - it’s about my role as your fiduciary, not in my performing a couple of functions.

So I went back to my old listing presentation and classified everything in there as either a functional item or a fiduciary item, which was an eye-opening experience.  There were so many fiduciary items in there disguised as functional items, but I wasn’t presenting them that way.

For example: We’re going to have professional photos taken

Great.  Any monkey can do that.  What is unsaid is that I bring in my fiduciary duties, my skills, by knowing what attracts a Buyer to a house and making sure the photographer includes those things in his pictures.  I’ve sat with buyers at a computer and looked at millions of pictures.  All of that experience lets me know what pictures to have taken, what 10 to include online, what 3 to put on the flyer.

The point isn’t that we’ll get professional photos.  The point is that I know what photos we want!  That’s part of what makes me different from the agent who will whip out his point-and-shoot pocket camera, snap close-ups of the toilets, and call it a day.

So now I’ve got a lot of work to do!  If I can get my now 20 minute long rough draft version pared down to 10, I’ll be a fantastic editor.

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5 Responses to “Fiduciary and Functional Duties”

  1. Sock Puppet Says:

    >>Great. Any monkey can do that.

    Hoo hoo hoo, haa? Hoooo-haaa haa haa! HOOO-HOOO HAA HAA HAAA!!!

    /flings poo

    and thanks for the link love of course.

    -Athol

  2. Kelley Koehler Says:

    …and thank you for that delightful imagery.

  3. Athol Kay Says:

    Sorry, can’t help myself sometimes.

  4. The Feed Bag - Chimping Says:

    [...] …in response to this post at Housechick. [...]

  5. Chris Johnson Says:

    Wonderful stuff. I had much better response once I shortened up my listing presentation–and the same is true with my realtor presentation. They can get my qualifications through any number of sources; linked in/etc. What good agents want to know is what i’m going to do to ensure that their client closes on time, at a good rate, and in the right program.

    What bad agents want to know is how many ads I’m going to take out on their behalf, and what I pay per loan. (tee hee).

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