Upwardly Mobile List Prices Downtown Tucson and the Impossible Quiz
Sep 07

I always want to do what will help my Sellers sell their house for the most money, most quickly.  Are Virtual Tours a part of that?

Well, I’ll admit they aren’t in my marketing plan.  My personal preference is to have a good set of professional pictures that will entice a buyer to want to see the house in person - where they can have a physical, emotional, visceral reaction and want to buy it.  I’ve always thought virtual tours would cut down on potential buyer traffic.  If someone can see online that they don’t really like the living/dining room setup, then they may never visit the house.  But - I know that if I can get a person into the house, once they get there, they might like everything else so much that they’ll decide to deal with some other feature they may not have liked initially.

But I’m a numbers geek.  So what does the history of Virtual Tours in MLS tell us in relation to sales time and price?  At least for single family homes?

From January 2006 to today, 23% of all sold listings had a Virtual Tour. 

Okay, so roughly a quarter of the agents out there are buying Virtual Tours for their listings.

The Average Sales Price for a House with a Virtual Tour was $397,049.  Average Sales Price for those without a Tour was $273,891.

Did having the Virtual Tour really increase sales price or does having a higher priced listing just increase the marketing budget, allowing for more money to be spent on things like a Virtual Tour?  I’m guessing the latter.

In fact, when I broke the numbers down by area of town, the highest priced region, the North, had the highest percentage of sold listings with Virtual Tours, at nearly 39%, with an average sales price in the mid $600s.  The lowest priced area, the South, and the smallest percentage of listings with Virtual Tours, at 9%, and an average single family home sale price of about $180,000.

Here’s what really caught my eye though:

The Average Days on Market for all sold homes with Virtual Tours was 62 days.  For those without Virtual Tours?  50 days.

Can’t be true, I said.  When I broke numbers down by area, every single area had a lower days on market for listings without Virtual Tours compared to those that do.

Then I calculated Days on Market for all of the solds, regardless of Virtual Tour: 53 days.  So listings without Virtual Tours were selling faster than average, even.

I came up with two potential reasons the result could be false.  One, it might take higher priced listings longer to sell, and since Virtual Tours are normally associated with higher priced listings, it might make sense that Days on Market would be higher for listings with Virtual Tours.

Second - I’m making an assumption here.  I know DOM isn’t a favorite comparative figure, but I’m considering withdrawing and relisting at a new price, or with new agent, to be a clean start, a clean slate.  And that listings both with, or without, Virtual Tours are withdrawn and relisted at proportionally the same rate, at least among those houses that actually sell.

So then I looked at the data broken down into price range.

The percentage of listings with Virtual Tours rises in direct proportion to the sales price.

Just more confirmation here, right?  Bigger sales price = bigger marketing budget.  However, if Virtual Tours really really really sold houses, wouldn’t the cheaper listings have it done too?  It doesn’t cost all that much more than a newspaper ad anymore.

Yet another kicker though:

For every $100,000 price bracket up to $600k, the days on market for listings without Virtual Tours was less than that of the listings with Virtual Tours.  By an average of roughly a week.

In sale prices between $600-900k, days on market for homes with Virtual Tours was less than those without, by a week on average.  Above $900k, they either performed the same, or the listings without Virtual Tours sold quicker.

So are Virtual Tours only really effective in higher, but not the highest, price ranges?

Something to ponder.  Not at all what I was expecting.

Thought - If I look at the number of listings with Virtual Tours that didn’t sell, and compare that to the number of homes overall that didn’t sell, am I gleaning anything significant?  I’d like to compare successfully marketed and sold homes.  If I consider homes that don’t sell, I’m including those with no pictures, wrong information, possibly crazy prices…  Let’s stick to just the solds for now, in an effort to compare apples with apples.

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9 Responses to “Do Virtual Tours Sell Houses Faster?”

  1. Sock Puppet Says:

    The killer app of photos is that you can essentially perfect them and buyers can view them instantly. Virtual Tours are time consuming to create as an agent, plus time consuming to view as a buyer.

    Sorting out Price and Photos is 95% of marketing I think.

    -Athol

  2. The Feed Bag Says:

    [...] Housechick wonders if the Virtual Tour emperor has no clothes in Do Virtual Tours Sell Houses Faster? [...]

  3. Jennifer Steck Says:

    Kelley- I loved this article. What a unique take on marketing tools. I never would have guessed that the homes with virtual tours would take longer. That research had to take a lot of time. I’ll have to check this out in my market. I include virtual tours with all my listings, regardless of the price. Maybe the money could be better spent.

  4. Kelley Koehler Says:

    Hi Jennifer - I’ve always favored just good pictures, and have mine professionally shot. Most of the traditional VTours are sort of cheezy, with bad music and a big picture of the agent. I like to stop and look, really look, at a picture with my own music playing, instead of having the rooms fly by. Admittedly, I’ve never had one done for one of my listings, but it would be an interesting experiment to see if the VTour really helps things along or not. I have floorplan drawings made occasionally - and usually then only in the hope to find a larger square footage than the assessor records, and not as a “marketing” tool.

  5. Rich Rosa Says:

    Kelley,

    Really interesting post. I must say I don’t spend a lot of time viewing virtual tours myself, but assumed buyers would love them. Maybe not?

    I don’t list properties (exclusive buyer broker), but the feedback I get from my buyers is that photographs are a must. I’ll never understand the strategy of simply using one photograph of the outside of the house.

    I’ll have to pay more attention to these virtual tours on the MLS.

  6. The Feed Bag - Refried and Served Again Says:

    [...] Housechick wonders if the Virtual Tour emperor has no clothes in Do Virtual Tours Sell Houses Faster?  [...]

  7. Quinn Peterson Says:

    Thats interesting, Whether this be true or not. . I Think another thing for a realtor to consider in using virtual tours, is that using virtual tours on all your listings is a great listing tool. This is very convincing to a homeowner looking for an agent. . I am willing to say that an agent that uses virtual tours carries, and picks up more listings that an agent that doesn’t use them. What do you think?

  8. Kelley Koehler Says:

    Hi Quinn - I think it’s a matter of educating our Sellers. Regardless of what they want or think will work, it’s my job to know what works and to present it in a manner that is convincing and professional. I can discuss with a Seller any marketing item that they’d like to see included or left out, and have solid reasons as to why I do or do not include that item. If an agent uses VTs and finds them useful in selling the house, and not just for gaining sellers, then absolutely that person should do them. If an agent is just doing VTs to impress a seller with a new whiz-bang sort of feature, then, well, why do something if you believe it doesn’t work? I’d say that’s guilt money, not good business.

  9. Quintobean Says:

    Thank you Kelley, I would advise using virtual tours as a listing tool because, according to the NAR 85% of buyers start there search online. It also says, a listing with a virtual tour get 10 times more views than one without. Its great to use images. Using your own is awesome, NAR also says that the #1 draw to a listing is multiple images. But, big real estate sites like Realtor.com now have filters, a button you click so that you only view listings with virtual tours. This makes me think that its not at all a dishonest listing tool. I think its a HUGE advantage to have a virtual tour. I do think that it can deter a potential buyer, if you go with a cheap virtual tour, that has corny music or huge agent photo. I have never heard negative statistics on virtual tours. I’m not an agent, I don’t use virtual tours, I work with them. I found this very interesting. I like to hear both sides on a topic so thanks for your opinions.

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